Welcome to TheTourLane.com which is operated under the legal company name TBT Holidays Private Limited By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please review these carefully before making any bookings or purchases.
1. General Information
These terms and conditions govern your use of this website and any transactions conducted through it. TBT Holidays Private Limited reserves the right to modify these terms at any time, and your continued use of the website signifies acceptance of any updated terms.
2. Booking Terms
All bookings made through our website are subject to availability and confirmation. Upon completing a booking, you will receive a confirmation email with details of your reservation. It is your responsibility to ensure that all details provided during booking are accurate.
3. Payments
Full payment is required at the time of booking unless otherwise stated. We accept payments via Credit Card. All prices displayed on the website are excluding taxes and payment gateway charges.
4. Cancellations and Refunds
Customer Cancellations: Any cancellations made by the customer are subject to cancellation fees. The refund amount will depend on the terms of the specific package or service booked.
Company Cancellations: In the event of unforeseen circumstances or force majeure, TBT Holidays Private Limited reserves the right to cancel or modify the trip. In such cases, customers will be notified and offered alternative arrangements or full refunds.
5. Amendments
If you wish to amend your booking (e.g., change dates, travelers, or services), please contact us as soon as possible. Amendments may incur additional charges, and not all changes may be possible depending on availability.
6. Travel Documents
It is the responsibility of the traveler to ensure they possess valid passports, visas, and any required travel documentation for their destination. TBT Holidays Private Limited will not be held liable for any issues related to incorrect or insufficient documentation.
7. Health and Safety
Customers are responsible for ensuring that they are physically fit and healthy for the activities they plan to engage in.TBT Holidays Private Limited strongly advises all travelers to obtain appropriate travel insurance for medical emergencies, trip cancellations, and other unforeseen events.
8. Liability
TBT Holidays Private Limited acts solely as an intermediary between travelers and service providers (hotels, airlines, transport companies, etc.). We are not responsible for the actions or omissions of these service providers. Any disputes or claims must be resolved directly with the service provider.
9. Intellectual Property
All content on this website, including images, logos, and text, is the intellectual property of TBT Holidays Private Limited Unauthorized use or reproduction of any content is prohibited without prior written consent.
10. Privacy Policy
Your personal information is protected under our Privacy Policy. By using our website and services, you consent to the collection and use of your information as outlined in the Privacy Policy.
11. Governing Law
These terms and conditions shall be governed by and construed in accordance with the Indian Law. Any disputes arising from the use of this website or its services shall be subject to the exclusive jurisdiction of the courts of New Delhi
12. Contact Us
For any queries or concerns regarding these terms and conditions, please contact us at info@TheTourLane.com