Customer Support

At TBT Holidays Private Limited, we are committed to providing exceptional service and ensuring your travel experience is smooth and stress-free. Whether you need help with a booking, have a question about a destination, or require assistance during your trip, our customer support team is here to help.

Contact Us
Phone Support
For immediate assistance, please contact us at:
+91 9899883027
Available Monday to Friday, 9:00 AM – 6:00 PM (IST)

Email Support
Feel free to reach out to us via email at info@thetourlane.com. We aim to respond to all inquiries within 24 hours.

Live Chat
Visit our website thetourlane.com and use our live chat feature for real-time assistance. Our agents are available to help with questions about bookings, trip modifications, or any other travel-related queries.

Manage Your Booking
Already booked a trip with us? You can manage your booking online!  Visit our Manage Booking page to:

View or modify your booking details.
Make payments or update billing information.
Add additional services, like airport transfers or excursions.

Emergency Assistance
If you require assistance during your trip, please contact our 24/7 Travel Assistance hotline:
+91 9899883027
For urgent matters, such as missed flights, travel disruptions, or emergency cancellations, our team is available around the clock to provide support.

Feedback and Complaints
We value your feedback! If you’d like to share your travel experience with us or have suggestions for improvement, please send an email to info@thetourlane.com. We take all feedback seriously and use it to enhance the quality of our services. For complaints, please include details of the issue, and our customer support team will work to resolve it promptly.

TBT Holidays Private Limited
A 4-5, Noida Sector 16, Delhi NCR, India
Email: info@thetourlane.com
Phone: +91 9899883027